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AutomotiveStep.com Store
 

 

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Shipping & Returns Shipping & Returns
AutomotiveStep.com Shipping & Return Policy.

SHIPPING: AS A VALUED CUSTOMER WE STRIVE TO PROVIDE YOU WITH THE BEST SHIPPING
ARRANGEMENT POSSIBLE. WITH THIS IN MIND WE HAVE SELECTED THE FLAT RATE SHIPPING
METHOD FOR SINGLE ORDERS. THE PRODUCT WILL BE SHIPPED BY USPS AND THE RATE WILL
BE $15.00 PER SINGLE BUMPER STEP.
To help our larger customers with the best shipping rate we need to quote that rate per location and quantity ordered.

RETURN POLICY: We believe that you will be completely satisfied with any of the items we sell. If you are not satisfied
with your purchase, please follow these instructions:

-Notify us by e-mail at returns@automotivestep.com
-Include your order number
-We will provide you with a Return Authorization number and complete return information
-Our address is: REO, 6661 Dixie Hwy., Ste. 4, Box 113 Louisville, KY 40258
-The customer is responsible for return shipping and handling costs.

Please note: we cannot accept returns without a Return Authorization number. All returns must be within 30 days of receipt.
The product must be returned in resalable condition with all hardware. We read every message we receive and try to respond
within 24 hours of receipt. We save messages we think MAY be needed if the customer were to contact us again. If you
have questions, please feel free to contact us by email and we will make sure your question or comment gets to the right person.

THANK YOU FOR SHOPPING WITH US.
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